HubSpot Credits Pricing
Source: https://knowledge.hubspot.com/account-management/understand-hubspot-credits-and-billing HubSpot Credits are the usage-based currency required for certain HubSpot features, such as Customer Agent, Prospecting Agent, Data Agent, and Data Studio syncs.
How Pricing Works
HubSpot Credits are required for certain usage-based features. Credits are used only when specific actions are performed, like executing a Breeze action in a workflow or when an automated or recurring action consumes credits.
- All HubSpot accounts on the seat-based pricing model receive included HubSpot Credits. The number of included credits depends on your highest HubSpot subscription tier.
- Credits are not combined across multiple HubSpot subscriptions. If you are subscribed to both Marketing Hub Professional and Sales Hub Enterprise, your highest HubSpot subscription tier is Enterprise.
- HubSpot Credits reset every month, aligned with the start date of your usage period.
- Unused credits expire at the end of each usage period and do not roll over to the next month.
- Only users with paid seats (Core Seats, Sales Seats, Service Seats, and Revenue Seats) and Partner Seats can use HubSpot Credits. Free users and View-only Seat users cannot use HubSpot Credits.
- Features currently in beta may consume credits in the future, and credit rates may change as features evolve.
Included Credits
HubSpot Credits are included based on your highest HubSpot subscription tier. HubSpot Credits are available with Marketing Hub, Sales Hub, Service Hub, Data Hub, and Content Hub Starter, Professional, and Enterprise subscriptions.
Buying Additional Credits
- You can purchase additional HubSpot Credits capacity packs in the Account & Billing section of your HubSpot account or by contacting a HubSpot sales representative.
- Additional credits are available immediately with prorated charges for the remainder of your current billing period.
- You can only cancel or downgrade your additional HubSpot Credits capacity packs at the end of your contractual commitment term.
Auto-Upgrades
By default, once you have purchased additional credits and reach your monthly credit limit, your account automatically upgrades to include a higher HubSpot Credits capacity pack that reflects your usage for the rest of your commitment term. For example, an Enterprise customer with 5,000 included HubSpot Credits who purchases an additional 1,000 HubSpot Credits capacity pack has 6,000 HubSpot Credits per month. If 6,500 credits are used in a usage cycle, an extra 1,000 HubSpot Credit capacity pack is automatically added, increasing the monthly limit to 7,000 HubSpot Credits for the remainder of the contract. You can only downgrade your HubSpot Credits tier at the end of your contractual commitment term.
Pay-As-You-Go Overages
By turning on overages, you are charged HubSpot's current overage rate of $0.010 per credit for each credit used beyond your monthly limit.
- To use overages, you must first buy additional HubSpot Credits. If you only have included credits, you cannot access overages.
- On your reset date, your account automatically returns to your original monthly credit limit, rather than remaining at the higher credit tier for the remainder of your commitment term.
- Overages are billed on a monthly basis, in arrears, in increments of 10 HubSpot Credits, rounding down.
- You receive a separate HubSpot invoice for your overage charges at the end of your monthly usage period. Payment is due in accordance with your existing payment terms.
- You must be a Super Admin or Billing Admin to turn on overages.
If You Run Out of Credits
By default, when you have used all your included credits and have not purchased additional HubSpot Credits capacity packs, any usage-based features pause until your next reset date or until you purchase additional HubSpot Credits capacity packs. If your usage reaches your monthly maximum limit, any feature requiring credits is paused until the next monthly cycle, or you can choose to increase your limit.
Spending Limits
- You can set a maximum monthly credit limit for your account.
- You can set credit spend limits for individual HubSpot tools that consume HubSpot Credits. Feature-level limits are monthly spending limits, not credit allocations.
- You cannot set a feature-level limit that exceeds the account-level limit. For example, if your account has a maximum monthly credit limit of 10,000 HubSpot Credits, you cannot set a feature-level limit higher than 10,000 HubSpot Credits.
Usage Notifications
Notifications, including global banners and notification emails, are sent to Billing contacts and Super Admins when your account reaches the following usage thresholds:
- When 75% of your credits are used.
- When 85% of your credits are used.
- When 90% of your credits are used.
- When your credit limit is exceeded, triggering an automatic upgrade or overages.
Breeze Intelligence Credit Migration
Between June 2 and June 15, 2025, Breeze Intelligence Credits transitioned to HubSpot Credits. Accounts were migrated based on edition at the rates below.
| Previous Breeze Plan | Conversion to HubSpot Credits | New Monthly Credits |
|---|---|---|
| 100 Breeze Credits | 3,000 HubSpot Credits | 3,000 |
| 1,000 Breeze Credits | 15,000 HubSpot Credits | 15,000 |
| 10,000 Breeze Credits | 125,000 HubSpot Credits | 125,000 |
For example, 2 packs of 100 Breeze Credits (200 total) transitioned to 6,000 HubSpot Credits.
FAQs
How do auto-upgrades work with HubSpot Credits?
By default, when you have purchased additional credits and reach your monthly credit limit, your account is automatically upgraded to include a higher HubSpot Credits capacity pack that reflects your usage for the rest of your commitment term. You can change the default setting by turning on overages instead. You can only downgrade your HubSpot Credits tier at the end of your contractual commitment term.
How do pay-as-you-go overages work with HubSpot Credits?
By turning on the setting for overages, you are charged HubSpot's current overage rate of $0.010 per credit for each credit used beyond your monthly limit. On your reset date, your account automatically goes back to your original monthly credit limit, rather than remaining at the higher credit tier for the remainder of your commitment term. Overages are billed monthly, in arrears, in increments of 10 HubSpot Credits, rounding down.
Who can use HubSpot Credits?
Only users with paid seats (Core Seats, Sales Seats, Service Seats, and Revenue Seats) and Partner Seats can use HubSpot Credits. Free users and View-only Seat users cannot use HubSpot Credits.
Do unused credits roll over?
No. HubSpot Credits reset every month, aligned with the start date of your usage period. Unused credits expire at the end of each usage period and do not roll over to the next month.
How do I buy additional HubSpot Credits?
You can buy additional HubSpot Credits capacity packs in the Account & Billing section of your HubSpot account or by contacting a HubSpot sales representative. Additional credits are available immediately with prorated charges for the remainder of your current billing period.
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